---
title: Incident.io
sidebarTitle: Incident.io
---

import Overview from "/snippets/overview.mdx"
import PreBuiltTooling from "/snippets/generated/incident-io/PreBuiltTooling.mdx"
import PreBuiltUseCases from "/snippets/generated/incident-io/PreBuiltUseCases.mdx"

<Overview />
<PreBuiltTooling />
<PreBuiltUseCases />

## Access requirements
| Pre-Requisites | Status | Comment|
| - | - | - |
| Paid dev account | ✅ | Teams tier plan required |
| Paid test account | ❌ | Not required |
| Partnership | ❌ | Not required |
| App review | ❌ | Not required |
| Security audit | ❌ | Not required |


## Setup guide

To get started with the Incident.io integration:

1. Sign up for a Teams tier plan or higher at [Incident.io](https://incident.io)
2. Generate an API key in your [Incident.io settings](https://app.incident.io/settings/api-keys)
3. Use the API key to authenticate with Nango

For detailed connection instructions, see our [connection guide](/integrations/all/incident-io/connect).

<Tip>Need help getting started? Get help in the [community](https://nango.dev/slack).</Tip>

<Note>Contribute improvements to the setup guide by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/incident-io.mdx)</Note>


## Useful links

-   [Generate an Incident.io API Key](https://app.incident.io/settings/api-keys)
-   [Incident.io Authentication](https://api-docs.incident.io/#section/Making-requests/Authentication)
-   [Web API docs (their REST API)](https://api-docs.incident.io/tag/Actions-V1)


<Note>Contribute useful links by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/incident-io.mdx)</Note>

## API gotchas

- API keys must be passed in the Authorization header as `Bearer <api_key>`
- API keys can have different scopes - make sure to grant the required permissions when creating the key

<Note>Contribute API gotchas by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/incident-io.mdx)</Note>

## Going further

<Card title="Connect to Incident.io with an API Key" icon="link" href="/integrations/all/incident-io/connect" horizontal>
  Guide to connect to Incident.io using Connect UI
</Card>
